Acura Montreal Centre is seeking a dynamic and organized Internal Service Advisor to join its After-Sales Service team. The selected candidate will act as a liaison between the Sales Department, Service Department, and Shop to ensure optimal vehicle preparation and efficient coordination of work.
Key Responsibilities
- Open and manage internal work orders.
- Coordinate vehicle preparation, detailing, mechanical, and body shop work with the various departments.
- Monitor vehicle delivery timelines.
- Prioritize work based on operational needs.
- Verify the accuracy of completed repairs and vehicle compliance prior to delivery.
- Communicate effectively with Sales Managers, Service Advisors, and Technicians.
- Perform administrative follow-up related to internal work orders and files.
- Contribute to maintaining a professional work environment focused on service excellence.
- Perform any other related duties as required.
Desired Profile
- Experience in an automotive dealership environment (a significant asset).
- Knowledge of service department operations.
- Strong organizational and prioritization skills.
- Ability to work in a fast-paced environment.
- Excellent communication skills and a team-oriented mindset.
- Proficiency with computer systems and dealership management software (an asset).
What We Offer
- Salary to be discussed based on experience.
- Group insurance benefits.
- Employee benefits program.
- Modern and stimulating work environment.
- Opportunities for professional growth and development.
- The chance to be part of a passionate team representing a prestigious automotive brand.
Join the Acura Montreal Centre team and help deliver an exceptional customer experience, from vehicle preparation through delivery.