Under the supervision of the Regional Sales Director, the Store Manager will be primarily responsible for leading a team of sales representatives while meeting the company’s objectives. He/She must also ensure the training of sales representatives and monitor the development of their skills.
Job Description
On a daily basis, the Store Manager will:
- Master all roles and responsibilities of the internal sales representative;
- Plan and drive the achievement of cellular device sales targets for their branch;
- Ensure the achievement of service plan, accessory, and alternative revenue sales objectives;
- Maintain a high level of customer service;
- Establish and maintain an action plan for their branch;
- Participate in quarterly store manager meetings;
- Train new point-of-sale representatives;
- Enforce staff work schedules;
- Ensure compliance with BRAVAD merchandising standards at the point of sale;
- Ensure compliance with BRAVAD Policies & Standards;
- Follow up on special orders;
- Ensure the service center is organized and operational;
- Master operations using the Complus software.
Job Requirements
To join the team, the Store Manager must:
- Hold a vocational diploma (DEP) in sales consulting or a college diploma (DEC) in sales or other related fields;
- Have at least 1 year of experience within the company;
- Be able to manage personnel;
- Be able to build business relationships;
- Be able to deal with demanding customers;
- Be capable of analyzing and researching information in doubtful cases;
- Be able to develop the sales skills of representatives.
The Bravad Experience
At Bravad, we offer:
- A flexible work schedule between 35 and 40 hours per week;
- A dynamic work environment with passionate colleagues;
- Social benefits and recognition;
- Numerous team-building and company activities.