About Christie Innomed

Serving the medical imaging industry since 1954, Christie Innomed develops, distributes, integrates, and supports innovative products and solutions that enhance the performance of Canadian healthcare institutions in the field of medical imaging and healthcare IT solutions.

Today, Christie Innomed is a leader in medical imaging and health informatics, with more than 250 specialists supporting over 1,500 hospitals and clinics across Canada.

Job Description

Summary

Under the supervision of the Regional Service Manager – Ottawa and Abitibi Territory, you will be responsible for the repair, maintenance, calibration, and installation of medical imaging diagnostic systems to ensure optimal performance and exceptional support to our customers.

Key Responsibilities
  • Participate in the installation and calibration of new equipment in hospitals and clinics within the Ottawa and Abitibi territory;
  • Apply Christie Innomed policies, procedures, and practices;
  • Provide field service for commissioning, inspections, troubleshooting, repairs, proactive problem-solving, and preventive maintenance of diagnostic imaging equipment;
  • Maintain medical imaging equipment;
  • Meet customer expectations in terms of service quality and communication;
  • Complete product documentation, test reports, service reports, etc.;
  • Travel to hospitals and clinics to perform scheduled or unscheduled service activities related to analog and digital radiography systems, mammography, and computer-assisted radiology;
  • Effectively manage time and assigned projects;
  • Participate in a rotating on-call schedule to respond to customer requests outside of regular business hours.
 

Job Requirements

Qualifications and Experience
  • College diploma in electronics, computer science, electromechanics, or another relevant field;
  • Minimum of 2 years of experience maintaining diagnostic imaging equipment, preferably in a hospital or medical environment;
  • Specific modality experience including radiography, fluoroscopy, mammography, as well as knowledge of PACS, RIS, and DICOM (an asset);
  • Strong mechanical or electromechanical skills;
  • Ability to lift and move equipment weighing up to 40 pounds;
  • Good working knowledge of computer systems, Windows operating systems, and networks (an asset).
 
Other Requirements
  • Excellent oral and written communication skills;
  • Strong commitment to customer satisfaction and retention;
  • Strong analytical and problem-solving skills;
  • Excellent organizational skills and attention to detail;
  • Ability to manage stress and adapt to different customer types;
  • Initiative, confidence, and ability to work independently.

Join Our Team

All applications will be carefully reviewed. Please note that only candidates selected for an interview will be contacted.

Christie Innomed is committed to inclusion and equal opportunity. Accommodation measures are available to all applicants upon request throughout the recruitment process. Please contact Human Resources at rh.hr@christieinnomed.com if you require accommodation. We will work with all candidates to meet accessibility needs.

The use of the masculine gender is intended solely to simplify the text.