About Christie
Serving medical imaging since 1954, Christie Innomed develops, distributes, integrates, and supports innovative solutions and products that enhance the performance of healthcare institutions across Canada in the fields of medical imaging and health IT solutions.
Christie Innomed is today a leader in medical imaging and health informatics, with more than 250 specialists supporting over 1,500 hospitals and clinics across Canada.
Job Description
Perform a variety of routine or complex tasks related to the installation, maintenance, and calibration of therapeutic, diagnostic, or life-support biomedical equipment. This position manages day-to-day operations, collaborates with clients while maintaining positive relationships, and receives direction from the Biomedical Business Manager or assigned site lead. The role also ensures that services comply with regulatory standards.
Key Responsibilities
Technical Knowledge and Customer Service
- Apply technical knowledge and experience to repair and maintain equipment;
- Establish and maintain positive relationships and expectations with clients;
- Be able to travel occasionally to other client sites, as required;
- Perform daily repairs and scheduled maintenance.
Key Performance Indicators
- Follow directives from the Regional Service Manager or assigned site manager;
- Respond to inquiries and collaborate with others to identify the root cause of technical or process-related issues;
- Manage workshop supply inventory;
- Oversee daily operations, ensuring open work orders are prioritized and preventive maintenance inspections are properly documented.
Account Management and Development
- Build and maintain client relationships by demonstrating strong interpersonal and conflict-management skills;
- Work effectively with clients and vendors to develop win-win solutions.
Job Requirements
Required Qualifications
- College diploma in Biomedical Engineering Technology required; a bachelor’s degree is an asset;
- Minimum of 2 years of experience, preferably in a clinical engineering hospital environment;
- Ability to travel regularly to other sites to provide support;
- Technical certification such as A+, CBET, CRES, CLES, or CCE is an asset;
- Ability to obtain Biomedical Equipment Technician certification issued by the International Certification Commission (ICC) is required.
Specific Requirements
- Ability to manage a biomedical equipment fleet with minimal supervision;
- Experience with Microsoft 365 applications;
- Experience with Computerized Maintenance Management Systems (CMMS);
- Knowledge of electronic circuits;
- Electronic troubleshooting skills;
- Ability to interpret schematics, wiring diagrams, and exploded views of biomedical devices;
- Ability to work in sterile environments when required;
- Availability to work nights, weekends, or holidays as needed;
- Ability to understand and follow verbal and written instructions;
- Ability to maintain accurate and organized records;
- Basic knowledge of physiology, anatomy, and medical terminology;
- Strong proficiency in email, database management, spreadsheets, and word processing software;
- Ability to perform basic financial analysis and calculate budgets, revenues, and costs;
- Excellent written, verbal, and presentation communication skills.
Join Our Team
If you are interested in this exciting opportunity, please send your CV to: rh.hr@christieinnomed.com
All applications will be reviewed. Please note that only candidates selected for an interview will be contacted.
Christie Innomed develops, distributes, integrates, and supports innovative products and solutions that improve the performance of Canadian healthcare institutions in the fields of medical imaging and health information management.
Our professionals support hospitals and clinics in optimizing imaging technologies and improving outcomes in screening, diagnosis, and treatment management. Christie Innomed provides extensive technical and clinical support to improve workflows and modality management, helping clients deliver the best possible care.
We are committed to inclusion and equal opportunity. Accommodation measures are available to all candidates upon request throughout our recruitment process. Please contact Human Resources at rh.hr@christieinnomed.com if you require accommodation. We will work with you to meet your accessibility needs.
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