As an Account Manager, your primary mandate will be to manage and develop a client portfolio while collaborating with internal teams to ensure the quality and profitability of projects. More precisely, you will have to :
  • Develop and maintain a portfolio of prospects to achieve our annual sales targets ;
  • Conduct networking, monitoring, and research activities to identify new business opportunities ;
  • Establish and maintain strong relationships with potential customers, understand their needs, and offer them tailored solutions ;
  • Give presentations and analyze customer needs ;
  • Support the team in business development activities (tenders, client presentations) ;
  • Actively participate in meetings related to business development and designated projects to manage issues, follow up on actions, and evaluate progress 
  • Offer the best solutions to our customers by collaborating with our technical experts  ;
  • Manage a portfolio of active and potential customer accounts ;
  • Develop sales strategies and action plans to achieve set objectives (volume, margins, etc.) ;
  • Manage the entire sales cycle, from initial contact to contract signing ;
  • Facilitate the development of our cross-selling of services across the four business units (automation, manufacturing, electrical, and robotics) ;
  • Develop competitive service offerings and close sales ;
  • Prepare and present compelling service offerings, quotes, and sales proposals ;
  • Support bids for small and medium-sized projects ;
  • Negotiate contract terms and conditions to secure advantageous and sustainable agreements ;
  • Ensure projects are transferred to the implementation teams and monitor their progress;
  • Work closely with production, project managers, and the engineering department to ensure the feasibility and profitability of the proposed solutions;
  • Regularly communicate developments in opportunities and orders within the Automation sales governance structure ;
  • Maintain regular contact with customers to ensure their satisfaction ;
  • Maintain a relationship of trust with signed customers to ensure their satisfaction and identify opportunities for future development ;
  • Manage specific after-sales issues or requests, drawing on the company's internal resources ;
  • Monitor performance and adapt sales strategies ;
  • Develop and execute the business unit's annual business plan ;
  • Monitor the competition and the market to adapt sales strategies and identify new trends or opportunities ;
  • Achieve sales and opportunity generation targets ;
  • Align market coverage priorities with the company's strategies issued by management ;
  • Stay informed of provincial economic developments ;
  • Perform all other related duties.
REQUIREMENTS
  • Bachelor's degree in automated production engineering, electrical engineering, mechanical engineering, or other relevant field ;
  • Member of the Ordre des ingénieurs du Québec (an asset) ;
  • 3 to 5 years in a similar position ;
  • Proficiency in Microsoft Office and CRM software (Prextra an asset) ;
  • Knowledge of industrial automation (an asset) ;
  • Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ;
  • Valid driver's license (an asset) ;
  • Demonstrate autonomy ;
  • Be able to work effectively under pressure ;
  • Ability to manage multiple cases simultaneously ;
  • Be results-oriented ;
  • Interpersonal communication skills ;
  • Ability to work in a team ;
  • Demonstrate productivity and efficiency.