GEXEL, a different kind of call center for over 25 years, offering you the possibility of teleworking and in[1]house development opportunities. We support the customers of our partners, who excel in a wide range of fields, including inbound, outbound, chat and e-mail. We're committed to training, guiding and supporting you on your journey! Working at GEXEL is more than just a job, it's an exciting environment where your potential will be propelled as far as you want to go. There's a place for you here!
What's in it for you:
  • Hourly wage of $17.00.
  • Hybrid teleworking after training with our equipment.
  • 36-hour schedule. Possibility of working 4 days a week.
  • Your hourly wage will increase according to your accumulated hours worked.
  • If you don't have a family doctor, don't worry! We're offering you and your family a
free access to a virtual medical care service (Dialogue santé).
  • You'll enjoy more freedom thanks to our extra rest days (640 hours worked = 1 rest day!).
  • You'll have accrued vacation from the 3rd month of employment.
  • If you need it, we offer a full range of benefits (Health care, dental, vision, life insurance and travel plans).
  • We want to grow with you! A host of career opportunities await you, depending on your
interest.
  • We know you're going to love working with us, which is why we've got a program of
sponsorship of up to $1,000 (conditions apply).
Your responsibilities:
  • Respond professionally to incoming calls and establish a relationship of trust with each member.
  • Satisfy our members by offering them unparalleled service.
  • Work as a team to achieve day-to-day objectives.
  • Assist the team in all other tasks related to the achievement of objectives.
Just what you need:
  • Perfect command of spoken and written French.
  • One year's experience in call center customer service.
  • Dynamic, diplomatic and a good listener, because that's what customer service is all about!
  • Computer skills enabling the use of several applications and software packages
autonomously.
  • Internet connectivity: minimum download and upload speeds of 50 Mbps - the faster, the better!
AVAILABILITY REQUIRED:
Monday to Friday, between 8:00 and 17:00.
By applying to GEXEL, you understand that if you are offered a position, it will be conditional upon a background check in accordance with GEXEL's employment policies. The background check may include some or all of the following, depending on the nature of the position: SIN validation, work permit, employment verifications, credit checks and criminal checks for offences related to the position being offered. You will be informed during the hiring process of the verifications required by the position. We thank you for your understanding and wish you good luck in this process