Are you a natural leader with a sharp business sense and a talent for coaching? We are looking for a dynamic Assistant Sales Manager to support our team and drive the customer experience to new heights. If you thrive on challenges, love sharing your expertise, and want to play a key role in the growth of a major dealership, this is the perfect opportunity for you!
Summary of the position
- Help sales consultants through transactions;
- Sell or lease cars according to the dealership's customer satisfaction standards;
- Assist the director with certain administrative tasks and fill in during their absence.
Main tasks
- Ensure that sales consultants follow up with customers;
- Participate in the training of new sales consultants;
- Participate in identifying the training needs of the sales team;
- Write reports on the progress made by trainees or new sales consultants during their training and probation periods;
- Help sales management set realistic monthly goals for each sales consultant;
- Share the responsibility of planning sales team meetings with sales management;
- Collaborate on vehicle exchanges between dealerships;
- Approve transactions at the request of the supervisor;
- Assist sales management in performing administrative tasks, including entering used vehicles on the dealership website, promotional sites, advertising, or inventory;
- Stay informed about new products, programs, and current promotions from the manufacturer and/or banking institutions;
- Participate in the planning and monitoring of vehicle displays in the showroom and parking area;
- Coordinate the work of the snow removal team.
Sales-related tasks
- Advise on new and used cars according to the dealership's customer satisfaction standards;
- Maintain a customer follow-up system that promotes customer satisfaction;
- Maintain a customer development system;
- Know and understand all federal, provincial, and local laws governing retail automotive sales;
- Attend training courses on products and customer support;
- Stay up to date on new products, features, accessories, and their benefits for customers;
- Attend sales team meetings.
Do you want to join our team? Apply now!