Canada Games: Québec, 2027
The Canada Games are the country’s largest multi-sport competition and will bring together more than 3,500 high-calibre athletes and coaches in Québec City from February 27 to March 14, 2027, across 22 sports. Held every two years, alternating between summer and winter, the Games celebrate the perseverance and sportsmanship of young Canadian athletes.
Building the Team
The 2027 Canada Games Host Society is looking for bold minds to help create a legendary Games experience. Your mission? Join a passionate team dedicated to delivering exceptional moments for athletes and visitors alike, while building a lasting legacy of excellence and innovation for our community.
Your Role
History is made with the right people. As assistant, Accreditation and Ticketing, you will contribute to two essential aspects of the Games: accrediting nearly 15,000 individuals and delivering an outstanding spectator experience. Before the Games, your primary focus will be supporting the preparation and distribution of accreditation. During the Games, you will be at the heart of ticketing operations, assisting spectators and supporting volunteer teams on the ground.
Under the supervision of the Director, Human Capital, your talent and energy will enable you to:
Want to join our team? Here's what it takes:
Joining our team means enjoying benefits that make a difference:
Apply by sending your resume and cover letter before November 17, 2026. The expected start date is December 7, 2026.
The 2027 Canada Games Host Society provides an open and inclusive workplace. We subscribe to employment equity principles and implement an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.
The Canada Games are the country’s largest multi-sport competition and will bring together more than 3,500 high-calibre athletes and coaches in Québec City from February 27 to March 14, 2027, across 22 sports. Held every two years, alternating between summer and winter, the Games celebrate the perseverance and sportsmanship of young Canadian athletes.
Building the Team
The 2027 Canada Games Host Society is looking for bold minds to help create a legendary Games experience. Your mission? Join a passionate team dedicated to delivering exceptional moments for athletes and visitors alike, while building a lasting legacy of excellence and innovation for our community.
Your Role
History is made with the right people. As assistant, Accreditation and Ticketing, you will contribute to two essential aspects of the Games: accrediting nearly 15,000 individuals and delivering an outstanding spectator experience. Before the Games, your primary focus will be supporting the preparation and distribution of accreditation. During the Games, you will be at the heart of ticketing operations, assisting spectators and supporting volunteer teams on the ground.
Under the supervision of the Director, Human Capital, your talent and energy will enable you to:
Accreditation – Primarily Before the Games
- Support the accreditation process for nearly 15,000 individuals, including entering and validating information in the accreditation module of the registration system.
- Assist in planning the equipment, supplies, and logistical resources required for accreditation production and distribution.
- Support operations at the Accreditation Centre, including preparation, organization, and on-site activities.
- Assist with assembling, preparing, and distributing accreditation packages to various Games venues.
- Support inventory management and volunteer uniform distribution, including monitoring stock levels and operational needs.
- Enter, verify, and update information in the accreditation system, ensuring data accuracy and integrity.
- Provide occasional support to the Volunteer Services team with volunteer selection and assignment, based on operational needs.
- Tackle unexpected challenges with creativity, initiative, and a solution-oriented mindset.
Ticketing – Before and During the Games
- Provide operational support to volunteers assigned to information booths at various competition venues.
- Assist in training and supervising volunteers on ticketing procedures, ticket categories, applicable policies, and general information about the Canada Games.
- Serve as the primary point of contact for complex situations that cannot be resolved directly by volunteers or ticketing platform providers.
- Liaise with online ticketing platform providers to facilitate the resolution of technical issues or requests requiring specialized assistance.
- Ensure consistent application of ticketing procedures and policies across all venues.
- Collaborate with venue operations and guest services teams to ensure a smooth and positive spectator experience.
- Identify recurring issues, recommend solutions, and contribute to the continuous improvement of ticketing operations throughout the Games.
- Demonstrate independence, sound judgment, and creativity in responding effectively to unexpected situations.
Want to join our team? Here's what it takes:
- Education or training in event management, administration, logistics, or another relevant field;
- At least one year of relevant experience in event operations, inventory management, ticketing, or on-site operations;
- Customer service experience and confidence interacting with a wide range of people;
- Proficiency with digital tools (Google Workspace) and the ability to quickly learn new systems and platforms;
- Ability to perform physical and logistical tasks related to preparing, handling, and distributing materials;
- Good command of French, both spoken and written; English is an asset;
- Authorization to work in Canada;
- Criminal background check required.
- You're a hands-on person who thrives in the action and enjoys making a tangible contribution to smooth operations;
- You're organized, detail-oriented, and able to juggle multiple priorities;
- You're resourceful, independent, and quick to find solutions when unexpected situations arise;
- You're always willing to roll up your sleeves and pitch in wherever needed;
- You enjoy interacting with people and take pride in delivering exceptional customer service;
- You stay calm, think clearly, and exercise sound judgment in fast-paced environments;
- You're a team player who contributes to a positive and collaborative work environment;
- You're flexible and can easily adapt to last-minute changes;
- You live in the Québec City area.
Joining our team means enjoying benefits that make a difference:
- An annual salary of $45,000;
- Full-time contract until March 19, 2027;
- An office in downtown Quebec City (on-site work at 980 Richelieu Street, G1R 0E8);
- Additional days off during the holiday season;
- Comprehensive coverage with group insurance and a group RRSP;
- An energetic atmosphere and challenges that match your ambitions.
Apply by sending your resume and cover letter before November 17, 2026. The expected start date is December 7, 2026.
The 2027 Canada Games Host Society provides an open and inclusive workplace. We subscribe to employment equity principles and implement an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.