Our car dealership is known for its quality customer service and dynamic work environment. We are currently looking for an Appointment Coordinator to join our service department team. If you enjoy communicating, resolving situations, and delivering outstanding customer service, this position is for you!
Main responsibilities:
- Answer incoming calls and schedule service appointments.
- Greet customers professionally and courteously.
- Confirm and follow up on appointments to optimize the technical advisors' schedule.
- Follow up with customers by phone (callbacks, confirmation, satisfaction).
- Collaborate with the service team to ensure a smooth and efficient customer experience.
Required profile:
- Dealership experience required.
- Excellent oral and written communication skills.
- Good priority management and ability to work in a dynamic environment.
- Proficiency in Microsoft Office and comfort with computer systems.
- Bilingual (French and English)
Why join us?
- A welcoming and professional team.
- The opportunity to develop your skills in the automotive industry.
- A key role within the service department.
- Starting at 25$/hour
If you are passionate about cars and customer service and want to build a rewarding career in automotive sales, we want to meet you!