Title:  Ward Clerk - Inpatient Services (Med/Surg/ICU)
Posting Number: 26-498
Status: Permanent Full-Time
Hourly Wage Range: $27.66 - $31.91
Hours of Work: Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement. 
Location: South Muskoka Memorial Hospital (SMMH) located in Bracebridge 
Job Posting Closing Date: November 23, 2026

 
OVERVIEW
Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes the Huntsville District Memorial Hospital Site and the South Muskoka Memorial Hospital Site, and together we provide outstanding, integrated care to support people in living their healthiest lives.

Join our team as a Ward Clerk, where you'll play an important role in keeping our hospital units running smoothly and supporting the delivery of exceptional patient care. As a key member of the healthcare team, you'll coordinate administrative activities, maintain accurate patient records, and provide friendly, professional support to patients, families and staff in a fast-paced hospital environment.

ROLE 

  • Ability to differentiate between content requirements for operative procedures, medical charts, CCU charts, long-term care charts, and other speciality charts.
  • Access and arrange patient transfers between facilities using PTAC (Provincial Transfer Authorization Center) 
  • Answer phone calls
  • Book ambulatory care/outpatient appointments
  • Book tests, appointments, and consultations with other facilities and make all necessary arrangements for the patient to attend appointment
  • Organize charts for admissions and discharges


 
QUALIFICATIONS

  • Demonstrate effective time management skills and initiative
  • Effective verbal and written communication skills, and telephone communication skills
  • Excellent interpersonal skills and the ability to work co-operatively with all staff members
  • Previous experience in a health care setting
  • Secondary school diploma
  • Successful completion of Medical Terminology Course 



ADDITIONAL CONDITIONS OF EMPLOYMENT INCLUDE

  • Legal entitlement to work in Canada
  • Proof of immunization and vaccination records in accordance with MAHC policy
  • Satisfactory police check and background check in accordance with MAHC policies


ADDITIONAL PERKS AT MAHC

  • Access to wellness education and mental health resources through our Employee Assistance Program (EAP) 
  • Employer-sponsored group benefits, based on eligibility
  • Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
  • Monetary staff referral program 
  • Opportunities to contribute to patient-centred care in your community
  • Professional development, continuing education, and career advancement opportunities

 
RECRUITMENT PROCESS

  • Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions will not be accepted unless otherwise indicated.
  • If you are viewing this job posting on a website other than mahc.ca/careers, you may not be viewing the most up-to-date information. To see other opportunities or to view the most up-to-date version of this job posting, including rate of pay, please visit mahc.ca/careers.
  • We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required.
  • Please note, AI (Artificial Intelligence) is not being used to screen, assess, or select applicants in our recruitment process.
  • Muskoka Algonquin Healthcare (MAHC) values inclusivity, diversity, and equity in the workplace and welcomes applicants from diverse backgrounds. MAHC is committed to providing accessible employment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available at any stage of the recruitment and selection process to ensure full and equal access for all applicants. If you require an accommodation, please contact Human Resources at 705-645-4404.

   
LOOKING FOR HOUSING?
 Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis. Check out Housing for Healthcare for rentals in Muskoka!