Reporting to the Executive Director, the Senior Manager, Childcare Operations  is a key member of the Management Team and is responsible for leading the day-to-day operations of the childcare centres that are operated by the Blueberry Creek Community School Council, with a primary focus on supporting the staff team ensuring operational efficiency. This position works with the ED to oversee over 30 staff in four different locations.


This role is ideal for a hands-on empathetic leader who enjoys working closely with people, building efficient process and teams, for an environment where both staff and children can thrive.
In partnership with the Executive Director, the Senior Manager, Childcare Operations  ensures the centre runs smoothly, staff are well-supported, while families experience a welcoming, high-quality program.


Salary: $52,000 - $70,000 annually, based on skills and experience. This position offers full benefits. 


Key Responsibilities
Organizational Leadership

  • Act as an active and contributing member of the Management Team
  • Provide input to the Executive Director on policies, operations, and organizational priorities
  • Communicate key decisions and updates from the Management Team to centre staff
  • Build and maintain positive, respectful relationships with families
  • Promote a welcoming, inclusive, and supportive centre environment
  • Support the integration or new methods, technologies or procedures into staff routines using change management principles to ensure buy in

Staff Leadership & Team Management

  • Use a strengths-based and empathetic approach to provide day-to-day leadership, supervision, and support to all centre staff, including Managers and Team Leads
  • Foster a positive, collaborative, and accountable team environment
  • Develop and implement dedicated leadership initiatives aimed at supporting and retaining staff
  • Develop and manage staff schedules across all programs and facilities, ensuring compliance with required educator-to-child ratios
  • Oversee daily staffing adjustments and coverage as needed
  • Conduct ongoing informal check-ins and annual formal performance evaluations
  • Support staff in performance management through coaching, feedback, and working together to provide growth plans and solutions to challenges and interpersonal dynamics, in collaboration with the Executive Director.
  • Communicate with empathy and ensure clarity of expectations across the team in alignment with leadership team and organizational priorities
  • Identify training needs and support access to professional development opportunities within budget parameters
  • Participate in training and ongoing development as required
  • Coordinate recruitment, selection, and onboarding of new staff in alignment with agency policies and in collaboration with the Executive Director
  • Review staff timesheets and leave forms for accuracy, ensuring they align with internal tracking systems and have appropriate approvals.
  • Maintain all staff records (e.g., qualifications, criminal record checks) in accordance with regulatory requirements

 . Operations Management

  • Support the overall day-to-day operations of the centre to ensure efficiency and effectiveness
  • Coordinate with contractors and service providers (e.g., maintenance, custodial services) as required
  • Assist in planning and supporting centre events and activities
  • Ensure operational systems and processes support a well-functioning workplace
  • Ensure a safe, healthy environment for children and staff in compliance with all applicable legislation and licensing regulations
  • Maintain and monitor adherence to all health, safety, and licensing requirements and ensure staff are informed and compliant
  • Support ongoing compliance with provincial standards and internal policies
  • Work with Executive Director to investigate incidents, accidents and ensure reports are filed

Program Support & Quality Assurance

  • Support and guide educational staff in the development, evaluation, and ongoing improvement of programming
  • Ensure delivery of care aligns with centre philosophy, curriculum goals, and licensing standards
  • Facilitate a positive environment that supports high-quality early childhood education and care
  • Coordinate student placements in collaboration with Selkirk College, including scheduling and liaison
  • Liaise with government agencies and external partners as required
  • Support reporting requirements (progressively increasing responsibility as appropriate)
  • Maintain accurate administrative and program records

Qualifications 

  • Degree preferred
  • Demonstrated management and supervisory experience, including complex scheduling
  • Proven leadership skills with the ability to support, motivate, and manage teams
  • Excellent communication, organization, and prioritization skills
  • Strong interpersonal skills with a collaborative and solutions-focused approach
  • Strong technology skills and capacity to learn new technologies that support efficiency
  • High level of initiative, accountability, and professionalism Commitment to high-quality programming and a positive work environment
  • Critical thinking and ability to evaluate date and solve system wide challenges
  • Knowledge of HR and employment standards would be an asset
  • Criminal Record and Vulnerable Sector checks will be required for this position

What We Offer

  • Salary range for this position if $52,000- $70,000 annually
  • 3 weeks vacation to start
  • Extended health benefits after 3 months
  • Employer Supported Professional development opportunities
  • Supportive team environment
  • Opportunity to contribute to a dynamic and growing charitable organization