About Christie

Serving the medical imaging industry since 1954, Christie Innomed develops, distributes, integrates, and supports innovative solutions and products that enhance the performance of healthcare facilities across Canada in the fields of medical imaging and healthcare IT solutions.

Christie Innomed is now a leader in medical imaging and healthcare IT, with more than 250 specialists serving over 1,500 hospitals and clinics throughout Canada.

Job Description

Summary

Perform various routine or complex tasks related to the installation, maintenance, and calibration of therapeutic, diagnostic, or life-support biomedical instruments. This role manages daily operations, collaborates with clients while maintaining positive relationships, and receives direction from the Regional Service Manager (RSM) or the assigned Site Manager. The position also ensures services are compliant with regulatory standards.

Main Responsibilities
Technical Knowledge and Customer Service

  • Apply technical knowledge and experience to repair and maintain equipment;

  • Establish and maintain positive relationships and expectations with customers;

  • Be able to travel occasionally to other client sites as needed;

  • Perform daily planned repairs and maintenance.

Key Performance Indicators

  • Follow the directives of the Regional Service Manager or the assigned Site Manager;

  • Respond to inquiries and collaborate with others to identify the causes of technical or process-related issues;

  • Manage the workshop supply inventory;

  • Oversee daily operations, ensure open work orders are prioritized, and preventive maintenance inspections are well documented.

Account Management and Development

  • Build and maintain relationships with clients by demonstrating interpersonal and conflict management skills;

  • Collaborate effectively with clients and suppliers to develop win-win solutions.

Position Requirements

Required Qualifications

  • College diploma in Biomedical Engineering required; a bachelor’s degree is an asset;

  • Minimum of 2 years of experience, preferably in a hospital clinical engineering department;

  • Ability to travel regularly to provide support at other sites;

  • Technical certifications such as A+, CBET, CRES, CLES, or CCE are assets;

  • Ability to obtain a Biomedical Equipment Technician certification issued by the International Certification Commission (ICC) is required.

Specific Requirements

  • Ability to manage a fleet of biomedical equipment with minimal supervision;

  • Experience with Microsoft 365 applications;

  • Experience with computerized maintenance management systems (CMMS);

  • Knowledge of electronic circuits;

  • Skills in electronic troubleshooting;

  • Ability to interpret schematics, wiring diagrams, and exploded views of biomedical instruments;

  • Ability to work in a sterile environment if necessary;

  • Availability to work nights, weekends, or holidays as needed;

  • Ability to understand and follow oral and written instructions;

  • Ability to maintain accurate and organized records;

  • Basic knowledge of physiology, anatomy, and medical terminology;

  • Proficiency in email, database management, spreadsheets, and word processing software;

  • Ability to perform basic financial analysis and calculate budgets, revenues, and costs;

  • Excellent written, verbal, and presentation communication skills.

Join Our Team

If you are interested in this exciting opportunity, please send your resume to: rh.hr@christieinnomed.com

All applications will be considered. Please note that only candidates selected for an interview will be contacted.

Christie Innomed develops, distributes, integrates, and supports innovative products and solutions that enhance the performance of Canadian healthcare facilities in the areas of medical imaging and information management.

Our professionals support hospitals and clinics in optimizing their imaging technologies and improving outcomes in screening, diagnosis, and treatment management. Christie Innomed provides extensive technical and clinical support to improve workflows and modality management, helping clients deliver the best possible care.

We are committed to inclusion and equal opportunities. Accommodations are available to all candidates upon request throughout our recruitment process. Please contact Human Resources at rh.hr@christieinnomed.com if you require any accommodation. We will work with you to meet your accessibility needs.

*The use of the masculine gender in this document is intended solely to simplify the text.