Ready to lead a high-performance service team in a fast-paced, passion-driven environment?
We’re looking for a dynamic, hands-on Service Manager to take our multi-brand motorcycle dealership to the next level. If you thrive on leadership, customer satisfaction, and operational excellence—and love motorcycles—this role is for you.
What You’ll Do
- Lead, coach, and inspire a team of technicians, service advisors, and support staff
- Drive service department performance: productivity, efficiency, and profitability
- Ensure exceptional customer experiences from check-in to delivery
- Oversee scheduling, workflow, and quality control of repairs and maintenance
- Manage warranty processes across multiple motorcycle brands
- Monitor KPIs, budgets, and departmental goals
- Maintain strong relationships with manufacturers and suppliers
- Implement best practices and continuously improve processes
What You Bring
- Proven experience in service management (automotive, powersports, or similar)
- Strong leadership skills with the ability to motivate and develop teams
- Excellent organizational and problem-solving abilities
- Customer-first mindset with a passion for delivering top-tier service
- Technical understanding of motorcycles (multi-brand experience is a major asset)
- Comfortable working in a fast-paced, high-volume environment
What We Offer
- Competitive salary + performance-based bonuses
- A passionate, team-oriented culture
- Career growth and development opportunities
- Work in an environment fueled by adrenaline and innovation