WHAT WE ARE LOOKING FOR:

As a Project Manager, you will play a central role in bringing complex projects to life, driving collaboration across departments, and contributing to the success of both our customers and our organization.

WHAT YOU WILL DO:
  • Serve as the primary point of contact for customers throughout the project lifecycle.
  • Coordinate project requirements between Sales, Engineering, Production Planning, Purchasing, Manufacturing, Shipping, and Customer Service teams.
  • Review quotations, project specifications, drawings, and customer requirements to ensure accurate project setup and execution.
  • Facilitate the seamless transition of projects from quotation to order entry, manufacturing, and delivery.
  • Identify risks, bottlenecks, and potential scheduling conflicts and work collaboratively with stakeholders.
  • Monitor project milestones, priorities, and delivery commitments while proactively communicating status updates.
  • Manage multiple projects simultaneously in a dynamic environment with changing priorities and deadlines.
  • Ensure project documentation, specifications, drawings, and customer communications are maintained accurately and organized effectively.
  • Build strong cross-functional relationships and promote effective collaboration between departments.
  • Support continuous improvement initiatives by identifying opportunities to streamline processes and improve project execution.
  • Escalate critical issues when required and coordinate resolution activities to minimize disruptions to customer commitments.

SKILLS AND KNOWLEDGE, YOU SHOULD POSSESS:
  • Diploma or Bachelor's degree in Engineering, Business Administration, Project Management, Operations Management, or a related field.
  • 2+ years of experience in project coordination, project management, customer service, order management, or a related role within a manufacturing environment.
  • Experience in the architectural lighting, electrical products, manufacturing, construction, or custom-engineered products industry is considered a strong asset.
  • Strong understanding of manufacturing processes, production workflow, and order-to-delivery operations.
  • Exceptional communication skills in English and French, both written and verbal
  • Proven ability to coordinate activities across multiple departments and manage competing priorities in a fast-paced environment.
  • Strong customer service mindset with the ability to build effective relationships with customers and internal stakeholders.
  • Excellent organizational, planning, and time-management skills.
  • Strong problem-solving, decision-making, and conflict-resolution abilities.
  • Ability to work independently while collaborating effectively as part of a cross-functional team.
  • High attention to detail and commitment to accuracy.
  • Proficiency with Microsoft Office, particularly Excel, Outlook, and Teams.
  • Experience working with ERP systems and project tracking tools is considered an asset.
  • Demonstrated adaptability, resilience, and professionalism in a rapidly changing business environment.
  • Strong interpersonal skills with the ability to influence, coordinate, and communicate effectively at all levels of the organization.